Max I. Walker's Customer Reviews
It makes us happy when our customers are happy. Learn the level of service you can expect at your Max I. Walker from these customer reviews.
204th & Pacific Store in Elkhorn
Ashley B.
Missy and her team at this location are amazing! Always providing excellent customer service and going above and beyond. I know that I will have a great experience each time- from the usual drop off to saving the day on a group of silk shirts- they always exceed my expectations!
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Jeff G.
Fast, friendly, and dependable! We do not have a dry cleaner in West Point, NE anymore, so we make the trip all the way to this location and it is worth all the time on the road every week to get my clothes taken care of by them! I even had a slight tear in my pants and they were able to sew it up. Good job everyone!
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Gerald K.
I generally only have to travel 16 miles to get to the only dry cleaner in Fremont. However, their pipes froze and I had to find another cleaner. I found Max I Walker in Omaha. The shirts I needed pressed were for 2 military funerals I was participating in. So I drove the 50 miles to Omaha. When I got there they were very nice as I asked if I could possibly get them done right away while I waited, so I wouldn’t have to drive the 50 miles the next day. They did that and saved me from having to drive another trip back. That was very nice of them and I appreciated it very much! Thank you for your service and being so accommodating!!
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Mark G.
I am extremely satisfied with Max I Walker. I had significant issues with two other dry cleaners in town where numerous shirts were torn and damaged . I am so glad that I finally found Max I Walker. The workers at the store are very professional. They do a spectacular job. Without any doubt, they are the best dry cleaner that I have come across and used in the past 40 years in Omaha.
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Caylen C.
As a business owner, they are always so professional and kind. They went above and beyond one night when they closed at 6:30 and unfortunately I couldn’t get out of work until 6:25. I called and they said they’d wait for me. Little things like that show that they truly care about their clients. Grace, Stephanie and the other staff members always do amazing. Thank you guys for relieving so much stress from owning a small business.
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182nd & Center Store in West Omaha
Nancy D.
I love the convenience of this store's location to my home, the friendly people that work there, and the ability to drop my clothes off early in the morning and pick them up after work not too mention that I've never had to return anything because it wasn't done right....and I use them a lot.
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Alexis F.
I had my husband’s wool pea coat dry cleaned here & it looks wonderful now. Apparently he had several $20 bills in a pocket, all of which were returned in a baggie that was attached to the garment bag when I picked it up. So 5 stars for honesty & integrity too! The staff was very friendly & professional, especially Kris!
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Wendy H.
I haven’t dropped off dry cleaning in forever! First impression - even though it was VERY hot outside, it was not the usual sauna in your store as it is in most dry cleaners. Good for customers and your staff!Second and third impression - both ladies who either checked me in or out were SO friendly and pleasant. Almost felt like a small town business!Wish it didn’t cost so much to have items dry-cleaned:(
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Brandon T.
In town for work and I wasn’t sure where to go to get my dry cleaning done. I like my jeans heavy starched or “cowboy creased” as some call it. The lady that answered the phone was very sweet and answered all my questions. When I dropped off my clothes, they asked if a 3 day turn around would be ok as I had a lot of clothes for them. They had them done in 2 days and the price was really reasonable! I suggest this place for any of your dry cleaning needs and I’m pretty picky lol!!
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Austin H.
A few months ago I had a professional business photo shoot which got pushed up a couple days earlier than planned. I was scrambling trying get the suite I need together and dry-cleaned last minute. Jordan at this location was absolutely great to work with and literally went out of her way to make this work for me. It was such a relief talking to Jordan as she assured me they would make it work. Would highly recommend!
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Candi P.
My son's fiance died suddenly and we were in dire need to have a suit altered. I called and spoke with Jennifer and explained the situation. She was so kind and professional and told me not to worry...everything would be taken care of within 48 hours. She delivered the suit to the tailor, alterations were made, the suit was dry cleaned and ready for my son to wear to the funeral. I am so thankful for how kind, courteous and professional she was. I am also recommending their store on Nextdoor. Thank you again Jennifer and the tailor. I am sorry I don't know the name of the tailor but he/she did a beautiful job on altering the suit. Kudos to Max I. Walker!!!
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Guy W.
We were extremely pleased with the quality and care that was shown to the clothing and moreover we would very much like commend the employees on their polite and friendly service. As a small business owner we certainly know the importance of dedicated employees and friendly customer service and this location is lucky to have the employees that work there. We will definitely be using this service again in the future and highly recommend it to others.
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168th & Q Store in Millard
Mark S.
I have used this location of Max I Walker for many years and they have always done an amazing job for me and my family. They have amazingly fast service and always have a smile on their face. I highly recommend using Max I. Walker for all of your dry cleaning and laundering services.
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Carol N.
I am a customer at Max I Walker at 168th and Q at least once a week. My dress shirts come back clean, comfortable and looking fantastic. In addition the employees are attentive, friendly and very efficient. I am a very satisfied customer. Keep up the good work! C. Nigrelli
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Laura W.
We have always had exceptional service from this location. The laundered items and dry cleaning are cleaned properly and smell fresh. The staff is always quite helpful and cheerful.The drive thru is convenient, and the employees will careful hang your clothing in the back seat of your car.
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Brett C.
Most exceptional, and professional experience that not only met but exceeded my expectations, from start to finish. When it come to dry cleaning and attention to spots 🙄 and removal, you definitely get what you pay for. Got cheap and tried to save a couple bucks at Discount Cleaners on 120th; North of Center. BIG MISTAKE! Rude, discourteous, inept and a TOTAL waste of time and money 💰! Max I. Walker got it done ✔️ and are now and forever more my cleaners of choice. Try it, you'll like it.
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Craig N.
Dropped off by 830A and the order was completed by 245P ! Customer Service was outstanding.... received a text message alerting me to stop by that order was available for pickup ASAP and they kindly shared the store hours for the 168th & Q location. Way to go Max I Walker !
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Jessi
Amanda is amazing and I love your location twe're location there I have no problem with anybody with anybody at this present time they are all wonderful people I love your service you'll do very good to help keep my clothes clean and looking fresh And if I could give a million stars for Amanda I would definitely give her a million stars
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158th & Maple Store in Northwest Omaha
L M.
Great service and nice staff. Brought in suit stained from Alfredo sauce from the night before. Staff asked what type of stains they were, asked if I had used a stain stick. No to the stain stick as I didn’t want to disturb the stains. They did an excellent job of removing them. Highly recommend this dry cleaner.
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Macy M.
I dropped off some dry cleaning- a couple of items to be pressed. A representative called and said they saw some small oil splatters on one of the blouses and would I want to have it dry cleaned first. Wow! What attention to detail! Thanks for saving my new blouse! They also would still have my items ready at the designated time!
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Elena P.
I took in my suede jacket (that I had thrifted three years earlier) to get the first cleaning in my possession. They let me know it would take 3-4 weeks to clean and even HQ reached out to see how was my experience was. As for my jacket. Wow. I did not know how dirty it was until I got it back and the color was more yellow than yellow-brown. They did an amazing job and I’ll never let my jacket get that dirty again! And I’ll definitely take any leather goods I thrift to get cleaned here just for a clean start! Thanks to the crew at Max I. Walker!
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87th & Pacific Store in Countryside Village
Cody K.
Krissy saved the day! My fiancée had an emergency with her wedding dress where there was a stain on the front. We unfortunately used a different cleaner service the day before. They did not remove the stain because they said they couldn’t see it. Left us with a dirty dress for the day of the wedding. Krissy came to the rescue! I called her right at 7:00 am she took a look at the dress at 7:30 am and we got it back at 11:00 am cleaned and pressed all stains removed! Unbelievable work. Turned a nightmare into a stress free day. Thank you again! Awesome work!
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Sally K.
I have been a customer of Max I Walker for 20+ years. My husband had his shirts done there and we used delivery which was reliable and convenient. I don’t generate much laundry so enjoying dropping it off at Countryside Village where I am greeted by the friendly staff who always remember who I am!
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marco o.
I’ve had amazing experiences the last 20 times I have visited Max I Walker dry cleaners. I am always greeted with a smile and the employees always know me. I have not lost a piece of clothing and my clothes are always perfectly done when I pick them up. My shirts and pants always look brand new after I pick them up. Also they’re always on time and get it done by 4pm if I drop off by 8 am! Great overall and will always use them! Shoutout to Krissy and team!
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ROb
Once again They did a FANTASTIC JOB ON MY COAT!!!! The work here is amazing! The Fab Lady helping me was all around amazing, she treated me how she would have wanted to be treated AMAZING 🤩 HARD TO FIND GREAT PEOPLE NOW A DAYS ESPECIALLY IN SERVICE INDUSTRY!!! I have been to many dry cleaners in Omaha, have to say that the work done here is top notch! I’d have to say I prefer this location over the other High Priced places in town ( customer service goes a long way)
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Shane K.
Brought in our cashmere blanket (that is now the dog blanket because it has a big tear). Krissy was very helpful with getting it cleaned and the tear did not get any bigger and the fray on the blanket was intact. She made sure I knew all the possibilities with cashmere in the cleaning process. Friendly and efficient.
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Peter M.
Great engaging staff—excellent memories for customers and details—appreciate same day laundry service when you drop off early—hope these folks at Countryside site get good airflow through the shop when Summer really heats up! They deserve to be comfortable while working so hard
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ROb
Not sure if the Fantastic Lady’s name was Krissy or not? I came in on Wednesday April 5th around 4pm ish, I had a wonderful visit here. I have been to almost Dry Cleaners in Omaha & also businesses that charge premium prices, some in the middle $$ range, last but not least cheap ones too! Been around the block with dry cleaners to say the least!!!
I dropped off a button up shirt just to try them out, and immediately seeing the work I grabbed my winter coat from my car and said FINALLY!!!! A Great place to take my clothes, coats, ect.!! The Work is Great, Super Professional and at great prices!!! Don’t just take my word, go check them out!!!!!!
I dropped off a button up shirt just to try them out, and immediately seeing the work I grabbed my winter coat from my car and said FINALLY!!!! A Great place to take my clothes, coats, ect.!! The Work is Great, Super Professional and at great prices!!! Don’t just take my word, go check them out!!!!!!
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72nd & Giles Store in Papillion
Chad W.
Surpassed my expectations. Shay was funny, understanding, personable, and kept me up-to-date with the stain situations. I can’t recall the lady who works wednesdays nights, but she was great too…and even shared her experiences with eating and getting her clothes dirty. Glad to know other people are as messy as me! Oh yeah, and my clothes look brand new too
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Wesley D.
Would give 6⭐️⭐️⭐️⭐️⭐️⭐️, if it was an option. Mayra did an AMAZING job with my wife's blazer. She skilfully removed the makeup stains (plus the soap and water discoloration from when we had tried to first spot clean it at home), and Mayra had the jacket ready the same day as drop-off where my wife could wear it to a Christmas party that evening. This Walker location is fantastic.
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Chris R.
I love this Max I. Walker location! They’re always outstanding and it’s so easy to just drive through and drop off and pick up. The texts are really helpful during busy weeks. The staff continues to make this my dry cleaner for over a decade. Thank you to all who’ve worked and continue to work at this location for making it the best! I wish other businesses were more like this Max I. Walker location!
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Jeanette P.
Fast and friendly employees! I believe his name is jason, and he gave me perfect directions on how to get there. Not for sure if I'm spelling it right, but Abby was wonderful in helping me with my son's shirt for his wedding! A great asset to your company! They give you a really good estimate of what your items will cost. They even ask you questions to find out exactly what you need done. I would recommend this place well worth it, and the prices are great! I'll definitely be back for more items to be taken care of.
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Rebecca S.
I had the best experience at this location today. I picked up a large batch of clothes and not only do they look beautiful, but the service was wonderful! I was helped by Decedes. She was friendly and efficient. She even offered to help me to the car with my cleaning. I will definitely be back!
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Kammy F.
I always use this establishment for all my husband’s suits. I appreciate the friendly staff, and the drive through service is a plus. I also love how quickly the turn around time is from drop off to pick up. They contact me by text when my order is completed. They do a great job, and I highly recommend them to all my friends!
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59th & Maple Store in Benson
Jodi E.
Another great year with Max I. Walker! We had a large order and we accidentally, not knowing, threw in two pillowcases in the bag (for pick up). Max I Walker called us to let us know they found them and even told us the color, in case we were looking for them. Also, the weather was super bad when they delivered our shirts and they called to make sure we knew the shirts were delivered so we could bring them in as soon as possible. What a great company and staff. Thank you Max I Walker, for taking care of us!
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Giovanni J.
Tamie is exceptional at her job, knowledgeable, and a shinning light for EVERY customer! I always know that I’m in good hands with her. She’s a true gem- my items are cared for, if I have any questions she takes the time to answer me and makes sure that I understand. I’m always happy to bring my business.
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Kim D.
Great personal service and communication provided by Michaela, particularly when machines at 159th and Maple were being changed out. Wash and Fold is excellent; you lose far fewer socks than at home. The dress shirts get beaten up a bit, particularly buttons get brittle quickly from the heat from ironing, I think. A lighter starch setting would be nice. Overall a timely and efficient service.
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50th & Underwood Store in Dundee
Thomas P.
What a great team of people at this location. It's clear that they are very busy people, but they are always courteous. Lillie in particular, is great about greeting people as they come through the door even when she is busy with something. An "I'll be right with you" is a welcome compared to businesses that I may frequent with no response or being ignored. Thanks for keeping customer service as a part of the service business.
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Jill A.
Update: Bev is just as fabulous as PJ. Hands down the best dry cleaners in the Omaha area <3 PJ has been the absolute BEST and I’m gonna miss her! She knows EVERYTHING about whatever I ever brought in for cleaning, whether laundry, dry cleaning, stain removal, re-ticking/cleaning down pillows, specialized care for raw silk bedspreads, YOU NAME IT. Best dry cleaners experiences EVER! I was lucky to have PJ in my neighborhood and after I moved I still went to that location just to see her. I am looking forward to working with the rest of the crew there but PJ is definitely gonna be missed :)
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Thom D.
I used the Wash & Fold service at Max I. Walker for the first time, and I am very happy with results! Not only did the job get done a day earlier than expected, the person at the counter was so friendly! Everything was washed to perfection with unscented detergent and neatly folded and organized and wrapped in plastic. I will ONLY go to Max I. Walker from now on!
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Jun C.
Excellent service! They deliver promptly as promised. Both Beverley and Lilly are angels to work with, very friendly, accommodating and explains all available services the company provides. Reasonable pricing and very highly recommended! Everyone working on this location are excellent and friendly! Always a breeze in handling of laundry and dry cleaning needs!
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Carrie N.
Hello Max I. Walker, I had exquisite service at the Max. I. Walker in Dundee. I really appreciated the personal outreach and follow up from the store manager. So thoughtful and rare these days. Everyone was friendly, professional and timely. Timelines were clear with an equally timely response. My dress looked like new! I will return for sure, Carrie
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Cornhusker & Hwy 75 Store in Bellevue
C M.
This place did a great job with pressing my pants. Everything was flawless and fast. I dropped off 8 pair of pants to be "pressed only" and they were ready in 24 hours. The staff was very nice and helpful. They even suggested I go online to subscribe and get a 10% discount. I really like that they communicate with you via text message and let me know when my clothes were ready for pickup. They prices were very reasonable.
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Tree H.
I have used Max I. Walker for a number of years now. They have proven to be fast, reliable, convenient and reasonably priced to fill our laundry and dry cleaning needs. They take great care to meet the needs of the community they are located in and serve as building customer relationships seems paramount to them. I am thankful for Max I. Walker being available in my community.
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Pete G.
I had wonderful service after dropping off a dress, tux and shirt for a ball. The only issue was I arrived just minutes before closing in the drop off date. The clerk behind the counter made a comment that she could have locked the door but didn’t. I may have somehow missed the punchline. It’s not a big deal but probably not something you say to a new customer
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Mike F.
Dawn is an incredibly professional and wonderful representative for your company. My dry cleaning comes well and is always at a fair price. I sincerely appreciated Dawn telling me that the probability of getting an old stained tie clean was pretty low. You guys rock! Thanks
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First Ave Store in Council Bluffs
Terri H.
I drop off and pick up my husbands shirts and pants 2 times per week because he is a manager who works with the public and loves his shirts and pants perfectly cleaned, starched and pressed. SueAnne the store manager always Greets me with a smile, knows me by name, and will get my husbands clothes for me whenever I need them quickly! She sends me a text and an email so I know right away when I can go and pick them up. My husbands co workers have commented on how nice his shirts look! We are so Happy with the way SueAnne does my husbands clothes, and she is always kind and a hard working person who seems to really care about her store. Max I Walkers is so Lucky to have an employee like SueAnne!!!
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Mark M.
My primary reason for using this location, which is not the closest to me, is because of Sueanne, the manager. She epitomizes efficiency and professionalism, and I can ALWAYS count on my dry cleaning and laundry to be completed quickly. I am routinely complimented on how nicely pressed my shirts are, and by the volume of clothing articles I have observed at this store, it obvious others must feel the same as I do about the quality of service received. And best of all, you can depend on Sueanne to greet you with a smile and pleasant disposition. Max I. Walker is most fortunate to have an employee like Sueanne represent them!
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Linda M.
Sueanne always makes it easy to drop off and she gets things done very efficiently. Before he died, my husband took his suits to Sueanne all the time and if he needed something done quickly, she would do her best to get it done. I have since taken all dry cleaning to Max I Walker and have never been disappointed in the service.
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