January 2008
“I would like to express my gratitude to your business and especially your manager, Wayne Stover, at your 132nd & Q location—at least I believe this is the correct location. It was in Millard?
My sister passed away unexpectedly last week. Due to the fact that she was an organ donor, the funeral arrangements were “up in the air” until just a couple of days before the service.
My brother-in-law knew exactly what she wanted to be buried in, but by the time we located the dress, we only had three hours to get it to the funeral home. It had been shoved in the back of the closet and was wrinkled (velvet type material) with old stains on the lace bodice.
Since I am from out of town, I had no idea where to turn. I made a couple of calls and finally ran across Max I. Walker. I was referred to Wayne and called and spoke with him to explain the situation.
He asked me to bring the dress as soon as possible and that he would see what he could do. He asked that I come back in about an hour. I was delayed by a couple of other matters, but when I arrived 90 minutes later, her dress was hanging there looking so very perfect. I cried at the sight of it. Wayne had done a wonderful, beautiful job. He was an angel when I need one most. Unfortunately, he had left and I was unable to thank him personally.
Your business was one of the few I have ever encountered that showed compassion to that extent. Wayne represented you well. I only wish that I lived in Omaha so that I could faithfully use your services and tell everyone else about you.
If at all possible, could you please relay my gratitude to Wayne and to his superiors so that they may know that he is indeed an asset to your business.
Once again, thank you and God Bless.”